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Scott Shapiro, MD

Organizational and Executive Coach
Specializing in Workplace Performance and Productivity

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  • Scott Shapiro, MD – NYC Psychiatrist

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How a Top Performance Coach Used the SCARF Model to Lead His Team to a Championship

May 19, 2025

“When you understand what motivates people at the deepest level, you don’t need to control them—you can inspire them.” – Scott Shapiro, MD

Performance Coach
Performance Coach, Scott Shapiro, MD for Professional Athletes – Photo Credit – iStock Ostill

Case Study: Coach Ramesh’s Turning Point

When Coach Ramesh first walked into my office, he was frustrated and depleted. A seasoned college basketball coach with a talented team and strong institutional support, he was expected to deliver a winning season. But six weeks into the schedule, his players were disengaged, his team lacked cohesion, and the pressure was mounting. He wanted help from a top performance coach.

“They don’t respond to me anymore,” he said. “I’m pushing harder, but the more I push, the worse we get.”

He wasn’t short on knowledge or effort—he was short on insight into what truly drives human performance. That’s where I introduced him to a powerful tool: the SCARF model developed by David Rock.

What Is the SCARF Model?

The SCARF model is a brain-based framework that identifies five core domains that influence human motivation and behavior: Status, Certainty, Autonomy, Relatedness, and Fairness. It was developed by David Rock, a pioneer in the field of neuroleadership, to help leaders improve collaboration, engagement, and performance.

What the SCARF Model Provides

The SCARF model provides more than just a checklist—it provides a mindset. It allows leaders to move from reactive management to strategic leadership by understanding the social threats and rewards that activate the brain in high-stakes environments. This insight helps create psychological safety and trust, the foundation for peak performance.

S – Status

Definition: Status is our sense of relative importance. When people feel diminished, overlooked, or criticized—especially in public—it triggers a threat response in the brain.

Application: Coach Ramesh was calling out mistakes in front of the team in an effort to motivate. In reality, this was creating shame and withdrawal. We shifted to one-on-one feedback for critiques and reserved public moments for recognition. He also created a weekly “leadership board” that celebrated players’ effort, teamwork, and communication—not just stats.

C – Certainty

Definition: Certainty is our brain’s need to predict the future. When roles, expectations, or outcomes are unclear, it can create anxiety and hesitation.

Application: Coach Ramesh had introduced a new offense mid-season without clear explanations. Players felt unsure of their roles and began second-guessing themselves. We implemented short pre-practice briefings outlining key objectives and ended each session with a debrief. This small routine gave the team a greater sense of stability and confidence.

A – Autonomy

Definition: Autonomy is the feeling of control over decisions. When autonomy is stripped away, motivation declines—even in highly skilled performers.

Application: His players were being micromanaged on everything from drills to game-day routines. We created structured choice points—letting players vote on warm-up drills or choose among recovery options. These moments increased buy-in and accountability. The tone in the locker room changed almost immediately.

R – Relatedness

Definition: Relatedness is about connection and belonging. When people don’t feel seen or trusted, they disengage.

Application: Coach Ramesh was focused entirely on strategy—there were no emotional check-ins, no personal rapport. We introduced quick “player circles,” 5-minute group check-ins that created space for players to speak and be heard. He also made it a point to show up early to practice—not to coach, but to connect. These gestures helped him earn trust and strengthened team cohesion.

F – Fairness

Definition: Fairness is our sense of justice. When decisions seem biased or inconsistent, people shut down or become combative.

Application: Several players believed that favoritism influenced playing time. Whether true or not, the perception eroded trust. We introduced a transparent metrics system that tracked performance across multiple domains, including effort and communication. This reframed fairness and gave everyone a clear path to improvement.

Coaching the Coach to Improve Performance

Coaching Coach Ramesh wasn’t just about teaching the SCARF model. It was about helping him evolve into a more effective leader—strategic, emotionally intelligent, and grounded in neuroscience.

We:

  • Rehearsed difficult conversations before team meetings

  • Role-played moments of feedback and pressure

  • Identified his SCARF triggers—especially around Status and Certainty

  • Practiced the mindset of creating environments for others to succeed

Over the next eight weeks, Coach Ramesh transformed from a frustrated authority figure into a respected, empowered leader.

SCARF in Action: Real-World Adjustments

Here’s how we put the SCARF model into practice:

  • Pre-briefs and debriefs clarified expectations and reinforced structure (Certainty)

  • Player-led warmups and drills created buy-in and confidence (Autonomy + Status)

  • Recognition rituals increased team connection and mutual respect (Relatedness)

  • Transparent performance metrics rebuilt trust (Fairness)

From Compliance to Commitment

Most leaders settle for compliance—doing just enough to avoid consequences. But SCARF drives commitment. When psychological needs are met, people want to contribute. Coach Ramesh’s players began reviewing film together voluntarily, mentoring younger teammates, and showing up early—not because they had to, but because they were invested.

That’s what neuroscience-informed leadership does—it fosters engagement from the inside out.

Beyond the Locker Room

While this example comes from sports, I use the SCARF model in my executive coaching work with:

  • Senior executives navigating leadership transitions

  • Entrepreneurs building teams under pressure

  • Physicians managing high-stakes environments

  • HR leaders improving organizational culture

Across industries, leaders face the same challenge: understanding and managing human behavior under stress. The SCARF model is one of the most effective frameworks I’ve used to help them do just that.

Results: A Championship Season and a Top Performance Coach

By the end of the season, Coach Ramesh’s team found their rhythm. They became cohesive, disciplined, and inspired. They moved from underdogs to champions, winning their first title in over a decade. More importantly, they became a team that trusted their coach—and each other.

It wasn’t because of a new strategy. It was because of a new mindset.

Final Thought: Lead Like a Neuroscientist

Peak performance isn’t just about metrics. It’s about emotion, motivation, and mindset—especially under pressure. And, a performance coach can help.

The SCARF model helps leaders stop reacting and start leading. It shifts the focus from “How do I fix them?” to “How do I create an environment where they perform at their best?”

That shift is what separates average coaches from transformational leaders.

*Disclaimer: The story presented above is a composite case. Details have been changed to protect confidentiality. This example does not describe any specific individual, but rather illustrates common scenarios drawn from my coaching practice.

Filed Under: Executive Coaching, Leadership, Mentoring, Productivity, Team Management, Uncategorized Tagged With: #football, #NYC, #performancecoach, #prosports, #scottshapiromd, performance

Performance Coach for Professional Athletes: 10 Proven Strategies for Unlocking Peak Outcomes on the Field

May 17, 2025

Performance Coach, performance coach Scott Shapiro, MD for Professional Athletes – Photo Credit – iStock Ostill

Performance Coach for Professional Athletes: 10 Proven Strategies for Unlocking Peak Performance

Testimonial from Rich Fernando, Former Director of Coaching Administration, Philadelphia 76ers – Worked with Performance Coach, Scott Shapiro, MD

“I met with Scott during my first month with the 76ers. I had been tasked by our head coach to develop a more efficient meeting and learning for both players and coaches. Scott was able to give me simple yet effective insights as well as benchmarks to maintain and enhance standards. It was a very productive and eye-opening meeting. I recommended him to people within my network as well.”

Performance Coach

Case Example

When Jamal*, a professional football player, was referred to me to be his performance coach, he was struggling with performance anxiety, difficulty sleeping, and inconsistent focus during games. In addition, he was traveling often with his team and juggling a demanding training and media schedule. We worked together remotely, which allowed him to fit sessions into his routine with ease. Moreover, through our work, Jamal began to feel more centered and in control. His pre-game anxiety decreased, he reported better sleep and reaction time, and most importantly, he found himself playing with more presence and confidence. The strategies we used—some of which are detailed below—helped him unlock his potential and extend his impact on the field.

This is the type of transformation I strive for with every athlete I work with.

Leading Performance Coach – Scott Shapiro, MD

As a peak performance coach, psychiatrist, and former competitive athlete, I help professional athletes achieve their goals and perform at their highest level—consistently. My work is grounded in neuroscience, psychology, and behavioral science, combined with two decades of clinical experience and my own athletic background. I rowed for the University of Pennsylvania, ran the Marine Corps Marathon, and continue to compete in tennis. I understand the complex relationship between mindset, emotions, motivation, and cognitive performance—not just from theory, but from lived experience.

Over the years, I’ve worked with athletes who struggle with injuries, burnout, performance anxiety, fear of failure, or difficulty maintaining motivation. Many are already at the top of their game, but they want to break through to the next level. They seek an edge—not only physically, but mentally and emotionally. That’s where I come in.

Approach

Using a comprehensive, individualized approach that integrates neuroscience, cognitive-behavioral therapy (CBT), schema therapy, executive coaching, mindfulness, and sports psychology, I help athletes train their minds with the same discipline and intentionality they use to train their bodies.

Here are ten core strategies I often incorporate in my work with professional athletes.

Visualization and Mental Imagery Training from a Performance Coach

Visualization activates the brain similarly to actual performance. By mentally rehearsing specific plays or routines, athletes strengthen the neural pathways needed for peak execution. In addition, mental imagery is a proven strategy that also reduces anxiety and boosts confidence.

Because of this science, we use vivid, multisensory exercises where athletes imagine successful performance from a first-person perspective. This may include visualizing the environment, bodily sensations, and even the emotions involved in competition.

Why It Matters:

Why it matters: Visualization can improve muscle memory, enhance motivation, and increase motor control. It is used across sports by elite performers to solidify technique and build psychological resilience (Di Fronso & Budnik-Przybylska, 2022).

Managing Anxiety and Arousal with Breathwork and Mindfulness

Anxiety and arousal are natural responses to high-stakes situations. However, excess adrenaline or tension can lead to decreased focus, shaky hands, and impaired decision-making. Breathwork helps regulate the autonomic nervous system and reduce overactivation.

I teach athletes how to activate the parasympathetic nervous system—the body’s rest-and-digest mode—through techniques like resonance breathing and mindfulness-based stress reduction (MBSR). These help bring heart rate and breathing into sync, which increases vagal tone.

What is vagal tone? It refers to the activity of the vagus nerve, which helps regulate heart rate, digestion, and emotional state. High vagal tone is associated with better emotional regulation, focus, and resilience.

Mindfulness practices such as mindful yoga, body scanning, and sitting meditation have been shown to improve performance and reduce perceived stress in athletes (Di Fronso et al., 2022; Tebourski et al., 2022; Wang et al., 2022).

Schema Therapy for Uncovering Hidden Roadblocks by Your Performance Coach

Many athletes carry unconscious beliefs about themselves, shaped by early life experiences. Schema therapy helps identify and transform these deep-rooted patterns. For example, a belief like “I must be perfect to be valued” can lead to crippling pressure and burnout.

We use guided imagery and cognitive restructuring to challenge and reframe these beliefs.

Ravi*, a pro tennis player, believed he was only worthy if he won. We uncovered this belief and worked through it using schema techniques. Over time, he was able to play with more freedom and less self-judgment.

Reframing Failure and Building a Growth Mindset

Athletes often interpret mistakes as proof of inadequacy. I teach clients to view failure as feedback. This involves replacing all-or-nothing thinking with more realistic assessments.

We use review protocols (like post-game analysis forms) to identify what worked and what needs improvement. This reframing builds a growth mindset—seeing challenges as opportunities to grow rather than signs of failure (Deci & Ryan, 2000).

Precision Goal-Setting and Weekly Accountability Systems

Performance coaching isn’t just about inspiration—it’s about implementation. We set weekly SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) and use WOOP (Wish, Outcome, Obstacle, Plan) to anticipate barriers.

Tracking progress through shared digital platforms gives athletes immediate feedback. This creates momentum and builds trust in their own ability to grow.

Enhancing Executive Function for Strategic Thinking with Your Performance Coach

Executive functions are the brain’s command center—responsible for focus, planning, flexibility, and self-control. These are crucial for athletes who need to make split-second decisions or pivot under pressure.

We work on strategies like dual-task training (performing a cognitive and physical task simultaneously), emotional regulation exercises, and mental simulations of competitive situations.

Darius*, a team captain in pro hockey, learned to stay calm when his team fell behind. Using breath control and self-talk strategies, he maintained focus and helped lead a comeback.

Mindfulness for Performance (MFP) and In-the-Moment Focus

MFP teaches athletes to focus on the present, rather than obsess over past mistakes or future outcomes. This includes mindfulness drills that anchor attention to the body or breath.

As a performance coach, I help my clients be in the moment. This improves reaction time, decision-making, and emotional regulation. It also builds self-awareness, so athletes can redirect their focus when distracted (Tebourski et al., 2022).

Wearable Technology and Biometric Feedback for Recovery and Readiness

Wearables like WHOOP, Oura Ring, and Garmin collect real-time data on:

  • HRV (Heart Rate Variability): A key marker of stress and recovery
  • Sleep efficiency: The percentage of time in bed actually spent asleep
  • Recovery Score: A composite score based on physiological readiness

I help clients use this data to improve training timing, manage sleep hygiene, and optimize performance. For example, reducing screen time or caffeine after 6 p.m. can improve deep sleep and HRV.

Jordan, a pro football player*, used wearable data to fine-tune his sleep schedule. We saw a 20% improvement in his recovery scores and fewer energy crashes on game day.

Biofeedback and HRV Training for Stress Resilience

Biofeedback helps athletes learn to control internal physiological states. Devices like HeartMath’s emWave and Inner Balance monitor heart rate rhythms and teach users how to shift into a calm, focused state.

Why it matters: Higher HRV is linked to faster recovery, better focus, and improved emotional control. We also use the DAVID Delight Pro to help with sleep onset and mental clarity (MindAlive, n.d.).

Neurofeedback and Focus Training Using Wearable Tech

Neurofeedback uses EEG or light/sound stimulation to train the brain to produce desired states. For example,  I recommend DAVID Delight Pro helps athletes enter deep focus or relaxation states by modulating brainwave activity.

This is particularly helpful for athletes who experience “overthinking” during competition or struggle to wind down after intense training.

Conclusion about a Performance Coach

Helping athletes reach peak performance as a performance coach is both an art and a science. By aligning the athlete’s mind, emotions, physiology, and behavior with their performance goals, we unlock their full potential—not just for a season, but for a career.

If you’re a professional athlete ready to elevate your performance—or a coach seeking support for your team—I invite you to reach out. Together, we can train your most important muscle: your mind.

Bibliography

Deci, E. L., & Ryan, R. M. (2000). The ‘what’ and ‘why’ of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268.

Di Fronso, S., & Budnik-Przybylska, D. (2022). Sport psychology interventions for athletes’ performance and well-being. International Journal of Environmental Research and Public Health, 19(3), 1024. https://doi.org/10.3390/ijerph19031024

Li, Y., Liu, C., Zhang, Y., & Huang, X. (2022). External versus internal attentional focus in sprint performance: A meta-analysis. International Journal of Environmental Research and Public Health, 19(3), 2319. https://doi.org/10.3390/ijerph19032319

Lochbaum, M., et al. (2022). Self-confidence and athletic performance: A systematic review with meta-analysis. International Journal of Environmental Research and Public Health, 19(3), 1832. https://doi.org/10.3390/ijerph19031832

MindAlive. (n.d.). DAVID Delight Pro. https://mindalive.com

HeartMath. (n.d.). Inner Balance and emWave devices. https://www.heartmath.com

Oura Ring. (n.d.). Oura Ring Gen3. https://ouraring.com

Ruiz, M. C., Raglin, J. S., & Hanin, Y. L. (2022). Psychobiosocial states as mediators in the relationship between perceived stress and performance. International Journal of Environmental Research and Public Health, 19(3), 812. https://doi.org/10.3390/ijerph19030812

Tebourski, T., Martinent, G., & Latinjak, A. T. (2022). Effects of mindfulness for performance training on athletes’ mindfulness and free-throw performance. International Journal of Environmental Research and Public Health, 19(3), 1315. https://doi.org/10.3390/ijerph19031315

Wang, X., Zhang, C., & Liu, J. (2022). Mindfulness training and shooting performance in basketball: A quasi-experimental study. International Journal of Environmental Research and Public Health, 19(3), 1210. https://doi.org/10.3390/ijerph19031210

WHOOP. (n.d.). WHOOP wearable performance tracker. https://www.whoop.com

Garmin. (n.d.). Garmin fitness watches. https://www.garmin.com

*Disclaimer: All names and identifying details have been changed to protect client confidentiality. These case studies are illustrative in nature and are not intended to represent any specific individual.

 

Filed Under: Executive Coaching, High Potentials, Leadership, Productivity, Team Management, Uncategorized Tagged With: athletes, executive coach, performance coach, pro sports, professional athletes, psychiatrist, sports

7 Tips to Energize Your Life

November 27, 2024

Executive Coach NYC Productivity Goals
source: michaelpuche
 

7 Productivity Strategies to Take Your Career to the Next Level

Tina*, a 27-year-old married financial analyst, reached out for help advancing her career. She was already successful but felt stuck—and wanted support from a productivity consultant to increase her energy, improve her work-life balance, and achieve a higher income.

During our first meeting, we explored her past achievements and identified her goals. Through our work together, we focused on practical tools that boosted her performance and helped her thrive both professionally and personally.

Here are seven strategies I used to help Tina—and that may help you, too.

1. Observe Rumination

Rumination is the habit of replaying the same thoughts over and over. It can drain your mental energy and leave you feeling stuck.

Trying to push the thoughts away often makes them more persistent. Instead, try simply observing and labeling them. You might say, “Oh, that’s a ruminating thought,” or “There’s my obsessive thinking.”

Research shows that naming your thoughts can reduce their intensity and help them pass more quickly.

2. Increase Structure

A structured routine creates a sense of stability and calm. Using a calendar to plan your day can improve your productivity, reduce decision fatigue, and help you stay organized.

Even adding a loose “game plan” for your day can improve your focus and energy.

3. Notice Your Self-Talk

High-achieving professionals often carry an inner voice that says they’re not doing enough. This “inner critic” may come from early experiences and can sound like:

  • “I’m always screwing things up.”

  • “This will never be good enough.”

  • “What if this fails?”

When you hear your inner critic, try labeling it: “Ah, there’s the inner critic.” Then, gently remind yourself: “I’m a work in progress.”

Decades of research show that how we speak to ourselves has a powerful impact on how we feel and act.

4. Improve Sleep

Restful sleep is essential for energy, emotional regulation, and mental clarity. If your sleep is suffering, consider these tips:

  • Limit screens three to four hours before bedtime

  • Stick to a consistent evening routine

  • Keep your sleep space calm, cool, and uncluttered

  • Use white noise or earplugs if needed

  • Exercise earlier in the day—ideally not within three hours of bedtime

Better sleep often translates to better focus and performance.

5. Make Time for Fun

Many ambitious professionals overlook fun—but doing things you enjoy is vital to mental health and motivation.

Fun doesn’t have to be elaborate. Watch a comedy special, play with your dog, spend time with friends, or revisit an artistic passion. When you regularly do something enjoyable, you’re more likely to feel balanced and energized.

6. Set Meaningful Goals

Think of your goals as a map. They guide your energy and create a sense of momentum.

Start by identifying both short-term goals (one month out) and long-term goals (within a year). The most effective goals are specific, measurable, and tied to a clear action plan. For example:

  • “Increase sales by $40,000 over three months.”

  • “Eat dinner with my family three times a week.”

Track your progress with checklists or charts to stay accountable and motivated.

Want more tips on setting goals that stick? Visit this article on setting goals with ADHD.

7. Prioritize Cardiovascular Exercise

Cardio isn’t just good for your body—it’s one of the most powerful tools for mental health and productivity.

Activities like running, biking, dancing, or swimming can boost dopamine (a key brain chemical linked to motivation) and release endorphins that improve your mood. Even 20–30 minutes a few times a week can make a noticeable difference in your energy and outlook.

Final Thoughts

Taking your career to the next level takes courage—and you’re already on the path by seeking out strategies like these. I hope these ideas help you stay energized, focused, and aligned with your goals.

For more success strategies, coaching resources, and performance tools, visit www.theproductivitycoachnyc.com and www.scottshapiromd.com.

*Disclaimer: Names and details have been changed to protect confidentiality.

Filed Under: Executive Coaching, Productivity, Uncategorized Tagged With: ADD, ADHD, executive coach, executive coaching, nyc coach, performance, Time Management

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